Renting equipment is a great option for small businesses and contractors because it provides the ability to use a piece of equipment without having to take on all the costs and responsibilities of ownership. To maximize the benefits of your next rental agreement, you need to partner with a provider that meets and exceeds your requirements.
This quick guide explains all you need to know about how to choose a rental equipment company you’ll want to work with now and in the future.
When you know what you need from an equipment rental, you can easily figure out what to look for in a rental equipment company. Some key considerations to make include:
You can also consult with the rental company’s sales team to get more information on the specific models of equipment they offer, which can help you further narrow down your options.
These considerations are critical when choosing a reliable equipment rental provider.
Does your rental company have a reputation for quality services and reliability? Equipment rentals are often the start of a long business relationship between the rental provider and your company, so it’s essential to find a provider with a long history of quality service.
Some ways to gauge a company’s reliability include:
Ensuring your rental provider takes good care of its equipment is critical for a successful rental. Your partner should be able to provide information on their typical maintenance protocols so you can have peace of mind knowing their equipment will function properly on your jobsite.
It’s also a good sign if your rental provider offers parts and maintenance services because you know they have the capacity to keep their fleet in peak condition.
Consider the rental equipment’s age, as newer equipment is typically more reliable than older models. New equipment with advanced technology and fewer logged service hours is more likely to help you increase project efficiency and reduce risk.
Look for a rental equipment company with a wide selection of equipment, even if you only need a specific piece for your project. A large, diverse rental fleet is more likely to include the solutions you need for both your current project and future jobs.
If you’re unsure exactly which model would be best for your jobsite, you should be able to consult with a knowledgeable representative about your job requirements and equipment expectations.
Projects sometimes take longer than expected. Choosing a provider that offers flexible rental terms can help you ensure you have the equipment for as long as you need it, even if your original agreement ends at an earlier date.
Flexible rental terms can also help you save if you finish with the rental equipment ahead of schedule. Your provider can then pick up the equipment earlier than originally planned, so you don’t need to keep it on your jobsite longer than needed.
Excellent customer service and clear communication are essential components of a reliable rental equipment provider. A company with an experienced, passionate team is an ideal business partner.
For example, emergency repair services are critical for giving you peace of mind during any rental agreement. Even the most well-maintained equipment can break down, and having comprehensive support behind you can eliminate concerns you may have about downtime and delays.
While you might learn a lot from browsing a rental company’s website, there are details you’ll want to know before you sign that rental agreement. Ensure you include the following questions in your equipment rental company checklist.
You will want to ask rental providers what fees and optional charges they typically add to rental agreements to make sure you uncover any hidden charges before they can surprise you. Aside from the base rental price, you might also run into hidden fees such as:
These costs can add up quickly, so asking about them can help you plan your budget in advance.
While many rental providers offer damage waivers, others may ask you to purchase insurance elsewhere before letting you rent from them. It is best to look into these requirements well in advance of when you’ll need the equipment to ensure you can get what you need in time.
Most rental companies also offer attachment rentals to add functionality to equipment you already own, like skid steers or excavators. If you have a specialized job coming up, look into which attachments might work for your existing fleet and ask your rental company for additional assistance.
Now that you know what to look for in a rental equipment company, you have the information you need to start building a strong business relationship with a provider in your area. H.O. Penn Rentals is here to help businesses in New York and Connecticut thrive. Whether you need light or heavy construction equipment, we offer a wide range of rental options from Caterpillar, Genie, JLG, Morooka, Vermeer and other allied brands.
Contact us today to request a free rental quote, or visit your nearest location to discuss your equipment needs in person.
