Do the right thing to earn trust and build sound long-term relationships with our Customers, Employees, Owners, and our other key stakeholder groups.
- Be honest
- Be fair and consistent with all
- Fulfill all legal & moral responsibilities by doing what is right
- Everyone demonstrate leadership by proactively and consistently holding ourselves and others responsible and accountable
Financial stability and growth for our Customers, Employees, Owners, and our other key stakeholder groups.
- Consistently provide superior value
- Everyone contributes directly and/or indirectly to profitable growth
- Reduce inefficiencies, effectively control costs and make optimal use of company assets
- Continually strengthen and improve ourselves and other employees
- Everyone demonstrate meaningful recognition of others for their contributions to our succes
Continually creating and discovering opportunities and implementing solutions that generate positive change for profitable growth.
- Proactively seek out and adopt innovative solutions with our customers
- Continually seek, improve and share ideas to capitalize on opportunities
- Encourage and recognize forward thinking and creativity that provides meaningful value
- Respond quickly by creatively adapting in new and successful ways
- Take intelligent risks and continuously learn from the results
Demonstrating exceptional performance that continuously meets or exceeds expectations of our Customers, Employees, Owners and our other key stakeholder groups.
- Deliver what we promise in a timely and professional manner
- Consistently do things right the first time
- Anticipate needs and consistently provide solutions that meet those needs
- Correctly prioritize work and effectively complete what is most important
- Continually improve our performance, productivity and processes
A positive, productive and fulfilling all-win work environment for our Customers, Employees, Owners and our other key stakeholder groups.
- Demonstrate respect toward all by communicating with and treating people in a timely and professional manner
- Perform in ways that help achieve company expectations through clear communications, committed actions and follow-up
- Openly listen, cooperate and seek solutions that benefit all without fear of reprisal
- Demonstrate winning teamwork by interacting with all in ways that generate high productivity and high morale
- Display and encourage personal initiative through proactive and effective sharing of information