Testimonials - H.O. Penn

Hampton's Grounds Care

“Our Sales Rep Brian Carroll has been super helpful. I can just send him a text, and he gets right back to me on any question we have. We’re not just a number, and it’s really nice to have that type of working relationship you can count on.”

Brian Stanis
Owner

Masone Masonry

“A lot of guys will rush, rush, rush,
resulting in an inferior product. We get
it done with quality using the speedy
approach that we’ve created, hence our
tagline, ‘Never Sacrifice Quality.”

Michael Masone
Owner

Arbors of Hop Brook

“H.O. Penn doesn’t tell you “yeah I’ll be there tomorrow”, they are there within the hour”

“The project manager constantly keeping me informed on what the status of the build out of the machine was, was exceptional! It provided a level of comfort I was never use to before and I truly enjoyed it”.

Brian Liistro

Managing Member Arbors of Hop Brook

Hudson Valley Hardscapes

“With the enclosed cab, we can still work in the rain,” Taylor says. “That was a big thing—I didn’t want an open- cab machine. Even if it starts to drizzle, we’re still able to keep working. And it’s the smallest machine equipped with air conditioning, which is very helpful during hot, humid summer days.”

Tom Taylor
Owner

Metro Paving

“One of my responsibilities as an employer is to give my crew the best tools possible to do their job, and that’s the reason you will see almost exclusively Caterpillar equipment from H.O. Penn Machinery on our job sites. As far as slope and grade control are concerned the electronics are simple to operate and fully integrated into the Caterpillar machines. On the rare occasion that we have any issues, the product support from both H.O. Penn and Sitech is incredible.”

Dennis Kellerman
president of Metro Paving

United We Stand Roofing and Siding Company

“They [H.O. Penn] stand by their word, and they’ve been good to me. They’re there for us when we need them. It’s rare for us to have a problem with any of the machines, but any time we have, they’ve come out that day or the next day.”

Bill Menghi
Owner

Innovative Lawn & Landscape

“No matter what the situation is, even if it’s 9 o’clock at night, my phone calls are answered. Since day one it stood out to me that as a Cat customer, their approach has always been ‘Hey, what can I do to help you ith this?’ And that’s from my H.O. Penn rep all the way down to the parts and service department.”
“At the end of the day if something breaks, I need to know who’s gonna be in my corner to help, and H.O. Penn has gone above and beyond for me.”

James Doyle
Owner

Silvestri Construction

“My H.O. Penn rep is excellent. Whatever I need, he’s willing to meet me whenever I can make the time. Even on the weekend if I need anything or I have a question, he always picks up the phone or gets right back to me. He’s very detail oriented.”

John Silvestri
Owner

Whispering Pines Development

“There have been a few times where we’ve had some downtime, and a technician from H.O. Penn came right out and serviced the machine, or they did the repair right on site. We have a strong relationship with H.O. Penn. They get right to us—they don’t let us it and wait for too long.”

John Leonette
Vice President

Septicology, LLC

“We have a great work environment, and I think everybody can see how we’re growing. Acquiring the Cat machines is a huge part of our growth. Now we have a fleet of Cat machines backed by great dealer support, and we’ve become a real player in the market.”

Dan Dziadul
Owner

Jorrey Excavating, Inc

“I can call them on a Sunday afternoon and tell them my location and what I need, and they always come through for us. That’s one of the main reasons why we continue to do business with H.O. Penn. When you need service, they are excellent. It’s a partnership. Their success is based on our success, and they understand that.”

Chris Jorrey
Owner

TAM Enterprises, Inc.

“Every time I call my H.O. Penn sales rep when I need something, he always finds a way to deliver it to me if the dealership doesn’t already have it,” Cutler says. “If they don’t
have a part in stock, it’s usually next day. And that’s not the case with other brands.”

Tony Lasaponara

Owner

Roxbury Public Works

“H.O. Penn was phenomenal. We
took things apart and discovered
that they were rusted and realized
that we needed new parts. They
were right on the ball in answering
our questions and providing the
parts that we needed.”

– Mike Foreman
Crew member
Roxbury Public Works

Whitman Nurseries

“…the ability of our Cat machines to perform this precise maneuver is not matched by any other machine I’ve ever been on.”

-John Sipala

Whitman Nurseries