Cat^® SOS Fluid Analysis

Our online sample database is available NOW and the way you access your sample reports has changed. The recommended browser to access your online samples is now Google Chrome or Firefox. Please register on our Dealer Storefront at www.hopenn.com to receive a log-in ID. If you already have an existing PartStore log-in ID, skip this step or you will be unable to log in! Once activated, you can review your samples by selecting “SOS Services” below, and enter your log-in ID. You can then see all your new sample reports.

Our lab personnel are here to help with any questions you have about our new lab system and your sample reports. Please call Heather or Kelly at 860-594-4860.

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Expanded Fluid Analysis Lab

We recently expanded the footprint of our Fluid Analysis Lab in Newington. This allows our top of the line team better space and more productive workflow. Know what’s going on with your machine or engine and prevent problems before they happen!

Check out the photos of our new lab:

SAMPLING BENEFITS

At H.O. Penn, we will also connect you with our Genuine Cat Parts and Equipment Service departments, located throughout New York and Connecticut, who can provide all the assistance you need to keep working.

Let us help you with your fluid analysis needs!

• At H.O. Penn, we typically report results in less than 2 working days for oil and level 1 coolant. Diesel fuel is 2-3 weeks.
• H.O. Penn reports are useful and easy to understand. We give specific recommendations to solve problems, not just “empty numbers.”
• H.O. Penn uses the latest instrumentation, methods, and standards. Our lab exceeds Caterpillar requirements for quality interpretation, data management, and turnaround time.
• Have a mixed fleet? Don’t worry! We can analyze fluids from other manufacturers’ equipment in such industries as heavy construction equipment, trucking, industrial power systems, and marine power applications.
• At H.O. Penn, we analyze oils and coolants in-house and fuel samples via an independent lab.

Fluid analysis is a simple way to save money because it looks inside your engine without taking it apart. It is a proven maintenance tool that can increase your uptime and availability, along with your bottom line!

Here’s what you’ll get with H.O. Penn’s Oil Analysis:

• Twenty-two key element analyses—includes both wear metals and oil additives.
• The viscosity of all oils is tested.
• Check for outside contamination from water, diesel fuel, or antifreeze.
• Oil condition analysis (soot, oxidation, nitration, and sulfur products).
• Oil cleanliness analysis with Particle Count Technology on all non-engine components (hydraulic and transmissions).
• Microscope analysis includes pictures of the particles found in the oil, where applicable.
• Over twenty-five years of Caterpillar’s oil analysis experience.