Let’s Get Started
Our online sample database is available NOW and the way you access your sample reports has changed. The recommended browser to access your online samples is now Google Chrome or Firefox. Please register on our Dealer Storefront at www.hopenn.com to receive a log-in ID. If you already have an existing PartStore log-in ID, skip this step or you will be unable to log in! Once activated, you can review your samples by selecting “SOS Services” below, and enter your log-in ID. You can then see all your new sample reports.
Our lab personnel are here to help with any questions you have about our new lab system and your sample reports. Please call Heather or Kelly at 860-594-4860.
We recently expanded the footprint of our Fluid Analysis Lab in Newington. This allows our top of the line team better space and more productive workflow. Know what’s going on with your machine or engine and prevent problems before they happen!
Check out the photos of our new lab:
Your Caterpillar equipment requirements and the operation of your business are constantly changing, and you need to monitor expenses and repair costs. You can’t afford a breakdown during operation. You must identify a problem before it happens so you can stay competitive in this business.
That’s where H.O. Penn can help. H.O. Penn has designed our Fluid Analysis Program with you in mind. It will help your keep your equipment operating properly so you can finish this job and get on to your next one.
At H.O. Penn, we check your oil and coolant for overall condition and signs of advanced wear. This shows when it is necessary to change your fluids or if a problem is developing. The results are obvious – avoid unscheduled downtime, prevent major repairs, reduced maintenance costs, and maximize drain intervals.
Remember, H.O. Penn is a Caterpillar dealer, and no one knows our equipment better than we do! If our H.O. Penn lab identifies a problem, we notify you immediately via email or telephone. We then give you repair options and recommendations to get you operational.
At H.O. Penn, we will also connect you with our Genuine Cat Parts and Equipment Service departments, located throughout New York and Connecticut, who can provide all the assistance you need to keep working.
Let us help you with your fluid analysis needs!
Fluid analysis is a simple way to save money because it looks inside your engine without taking it apart. It is a proven maintenance tool that can increase your uptime and availability, along with your bottom line!
Here’s what you’ll get with H.O. Penn’s Oil Analysis:
Level I
Nearly half of all engine failures are caused by poor cooling system maintenance. Here’s what our Level I Coolant Analysis will do for you:
For more information about fluid analysis and how it will save you money, please call us at (860) 594-4860. We want to be your business partner!
LAUNCHING AFTER DECEMBER 10th
Click the video below to see our new Fluid Analysis report format.
Prepare a QR code and troubleshoot by watching this video or by clicking the links below.